We are Here to Assist You
We are ready to provide you with high quality CNC machining services that suit your specifications. XY Machining has been in the business of CNC machining processes, offering a wide range of operations, including CNC milling, turning, and 5-axis machining, among others.
Our professional group of experts is always willing to help you meet your manufacturing goals in a very efficient and accurate manner.
Talk To Our Team
It can be that you already have a project that you are ready to produce or you still need more information about our services but it is our promise to help you through it all.
Today, we invite you to contact our team for professional advice related to CNC machining
location
Phone
Frequently Asked Questions
Where can I find the quote of my CNC machining project?
Enter your CAD drawings in our web-based quotation service. You will also get an immediate and detailed estimate with lead time, pricing and design-to-manufacturability (DFM) feedback.
What do I need to tell you to get a correct quote in CNC machining?
To have the most accurate quotation, please provide your CAD file, what materials you wish, the dimensions of the parts, and any other needs you have when it comes to surface finishes or tolerances.
Are you able to handle both large and small scale production batches?
In fact, we provide services to both high and small volume CNC machining with fast turnaround times of either a single prototype or mass production.
What is the procedure of requesting a follow up on my CNC machining order?
You can also reach us through email, telephone or live chat on our web site so as to trace your order or to get an update on the status of your order.
What will I do in case my CAD file is not compatible with your system?
Our staff will develop you to convert to the CNC machining equipment to make your CAD file compatible with our equipment.
Do you offer design assistance (DFM)?
Yes we provide professional DFM feedback to assist refinements in your design, to make sure that it is manufacturability and cost and production efficiency are maximized.
How will I ensure that my parts are of high tolerances?
Our group uses the modern CNC milling and turning technology, which has allowed us to manufacture parts with tolerances as low as 0.002 mm, hence making all the parts precise.
What are some of your work types of CNC materials?
Our materials are of a wide range, such as metals (steel, aluminum, brass, etc.) and plastics (Nylon, ABS, PEEK, etc.), and can be used in various applications.
Will you support me once I got my CNC machined parts?
Yes, we have an after-sale service which is available full-time, with troubleshooting, technical consultations, and help in solving any problems related to the part quality or performance.
What is your guarantee to CNC machined parts?
A thorough quality inspection is conducted on all parts before delivery. In case of any complications, we will give a warranty period to all parts machined by our CNC machine so that our customers are satisfied.
Will I be able to get spare parts in case something is wrong with my order?
In the instance that there is a fault on any part or it is not up to the agreed specification, we will immediately offer to change it to you without any extra charges.
What can I do to ask for more machining services or alterations?
Please contact us directly. Our staff will work with you to adjust the current parts or offer more machining services at your request.
What can I say about my experience with XY Machining?
We would like to get reviews to upgrade our services. You could send your ideas through our contact form or through email and we would act on your recommendations immediately.
Would it be possible to leave a review of your CNC machining services?
Of course; your reviews and testimonials are highly appreciated. You can leave a review on our site or use third party sites.
Do you have any programs of loyalty or referral?
Yes, we have referral program which rewards the participants with discounts on subsequent orders. Refer a colleague and there would be special offer to both parties.
How can I complain about a certain problem with my order?
We consider the concerns of customers. Should there be any problems, then do not hesitate to get in touch with our customer support and we will get back to you to ensure that the situation is rectified within the shortest time possible and to your satisfaction.